IT Shop
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IT Shop

Terms of Use

  1. Language of the contract. The sales contract is concluded in the Serbian language.
  2. Nature of the product display. The display of goods and prices on it-shop.rs constitutes an invitation to the Buyer to make an offer (place an order), and not a binding offer by the Seller.
  3. Technical steps. The contract is concluded electronically through the following steps:
    1. selecting products and adding them to the cart by clicking the „Dodaj u korpu“ (Add to cart) button;
    2. reviewing the cart and proceeding by clicking the „Nastavi na plaćanje“ (Continue to payment) button;
    3. on the „Plaćanje“ (Checkout) page, entering contact details (name and surname, email, phone) and selecting the payment and delivery method; legal entities enable the „Naručujem za firmu“ (Ordering for a company) option and enter the Tax ID (PIB) and registration number;
    4. reviewing the „Pregled narudžbine“ (Order summary) section with the subtotal, delivery costs and total amount;
    5. submitting the order by clicking the „Poruči“ (Order) button. A notice next to the button reads „Klikom na 'Poruči' potvrđujete porudžbinu“ (By clicking „Poruči“ you confirm the order). By submitting the order, the Buyer makes a binding offer and accepts the obligation to pay;
    6. the Seller, without delay, confirms RECEIPT of the order by email. This message is an acknowledgment of receipt of the order and does NOT constitute conclusion of the contract.
  4. Moment of conclusion of the contract. The sales contract is deemed concluded only when the Seller expressly confirms (accepts) the Buyer’s order by a separate email. Until that moment, the contract is not concluded, regardless of the prior acknowledgment of receipt of the order.
  5. Prices and availability of goods. Due to possible technical errors, the prices and availability information shown on the website may be inaccurate. Before confirming the order, the Seller reserves the right to verify the price and availability and to:
    • confirm the order; or
    • inform the Buyer of the correct price or availability and request the Buyer’s consent; or
    • not confirm (reject) the order if the goods are unavailable or the price was displayed due to an obvious error.
    If the Buyer does not agree with the correct price or availability, the order is not confirmed and the contract is not concluded.
  6. Refund for an unconfirmed order. If the Buyer has made payment and the Seller does not confirm (rejects) the order, the Seller shall without delay refund the entire amount paid to the Buyer.
  7. Correcting input errors. Before submitting the order, the Buyer may at any time review and amend the entered data and cart contents (products, quantity, address, payment method) by returning to the previous step. Technical means for identifying and correcting input errors are available until the order is submitted.
  8. Storage of and access to the contract. The text of these terms and the order details form an integral part of the contract. The Seller provides the Buyer, on a durable medium (by email), with the order confirmation, the pre-contractual information, the withdrawal form and the invoice, which the Buyer can store and reproduce. The text of the Terms of Use is permanently available on this page in a form that allows storage and reproduction.
  9. Codes of conduct. The Seller does not apply any particular code of good business practice.
  10. Prices. All prices are expressed in dinars (RSD) including VAT. Delivery costs are shown before the final confirmation of the order.